Delivery and Returns
Who are UKDoorhandles.com?
Hello, my name is Kevin and UK Door Handles is a valued project we wish to grow to be a market leader.
Top of our list for the company is customer service as we see this key to gaining your trust to supply you with all your ironmongery needs whether you are here for for a one off purchase, or are a long standing customer.
Buying from the internet can be a worrying prospect so we use Paypal for your on-line purchases. We have no access to any of your financial details when purchasing through the site.
Over the years we have built up relationships with suppliers of top quality products.
We have had to endure some shockingly bad hardware products in the past to get to the point where we are today. Price verses quality is always a difficult balance but I really believe we have done this. We have sourced a very good range of door handles to suit everyone's needs from standard chrome Victorian door handles, to the more stunning designer range of handles for a luxurious look. These are accompanied by our great range of hinges, like our standard zinc plated door hinges or some very nice ball bearing stainless steel door hinges, whatever suits your budget and style.
Kevin & The UK door handles Team
What does UKDoorhandles.com supply?
We supply everything from traditional style door handles to designer door handles. If you want to buy a cheap door handle or you are looking to make a statement, we believe you will find our extensive selection to your liking. Our stunning range includes polished chrome door handles, traditional polished brass door handles, various brushed/matt satin chrome door handles. We have internal door furniture to suit all doors, themes and properties
To take the thinking out of the equation you can buy complete door handle packs containing all the items you need to get your chosen handles and matching door furniture fully fitted. Packs typically include a pair of door handles with matching door hinges, locks, thumb turns, keyhole escutcheons and latches – browse our online product range for a more detailed description.
Our internal door furniture is ideally suited for any setting. We have commercial grade stainless steel door handles for use on the factory, offices or even your home. For rentals or tight budgets you can buy from our special range of affordable and cheap door handles. There are also lightweight aluminium door handles to choose from. For a modern twist we have our contemporary door handles available for you to order online. Our range of door furniture comes in a multitude of styles and finishes to match any decor or ideas you wish to fulfil.
We stock a multitude of fire door furniture to meet building regulations and are all marked with the relevant British standards mark. Our fire door hinges come in various grades and finishes. We stock self closing adjustable spring hinges, grade 13 stainless steel fire hinges, grade 11 hinges for internal doors plus lots of various door closers.
Buy online from UK Door Handles and you can be sure to get quality, cheap door handles that are not only well-designed and functional, but visually stunning as well. Check out our online selection without delay.
How can I get in touch?
You can get in touch with UKDoorhandles.com by phone, email, web form and post.
Our Postal address is :-
62 Loppets, Tilgate,
Crawley, West Sussex
When can I contact UKdoorhandles customer support?
You can contact us anytime by sending an email to email@example.com or using our web form. We aim to reply to emails and messages within 2 working days.
You can also contact us by phone during office hours (09:00 until 17:30 Mon-Fri). Our contact number is 07766409659.
How much is the delivery cost?
The delivery cost is calculated in your shopping cart. Simply add the items you want and visit your shopping cart. Here you will see a clear breakdown of the cost including shipping. If your shopping cart is £85 or more then your order will qualify for FREE UK DELIVERY.
How long until I receive my order?
Packages are generally dispatched within 2 working days after receipt of payment and are shipped via Royal Mail with tracking and signature for orders in between 1kg and 2kg which takes 3 to 5 days.
Orders over 2kg are shipped using a courier. We try our hardest to have as many handles in as many finishes with as many accessories in stock as possible but due to the massive diversity of all of our products, it is close to impossible to have all finishes and styles in at any given point. We can gain products from our suppliers on a next day basis so re-stocking is quite quick.
We are not told if a specific line is out at our suppliers until we ask for them, but if this is the case we will let you know immediately.
What is your returns policy?
It is our intention to provide goods of the highest quality, however, should you not be entirely happy with your purchase and would like to return the items, please feel free to contact us for our "no quibble" returns policy within 7 days from the receipt of your order quoting your Invoice Number and relevant order details to make the process easier
Goods should be returned using a tracked method of postage. Please ensure all items are returned in their original packaging, complete with all screws, fittings and in a re-saleable condition. Used items should not be returned for a refund unless faulty. UK Door Handles cannot be held responsible for returns which are lost or damaged in transit and the cost of the return is the responsibility of the customer, unless faulty.
Special Order Items, unfortunately, cannot be returned if incorrectly ordered
Where can I find your terms and conditions?
To read our full terms and conditions please Click here.